Fall 2018 Undergraduate Internship, Analytics Department, NY

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FALL 2018 UNDERGRADUATE INTERNSHIP OPPORTUNITY
American Civil Liberties Union
Data & Analytics Department, NY

For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, and record of arrest or conviction.

The Analytics team of the ACLU’s National Office in New York seeks applicants for its Fall 2018 Undergraduate Internship.Individuals are encouraged to seek outside funding for the internship. A stipend is available for those students who do not receive outside funding and/or course credit. Arrangements can be made with the student’s school for a work/study stipend or course credit.

 

OVERVIEW

The Data Operations Intern, reporting to the Senior Analyst, provides frontline support for technicians, data operations, and business users in ACLU legal, advocacy, communications, and development departments at both the National Office and 53 nationwide Affiliates. The Data Operations Intern will sit at the nexus of knowledge about all of the ACLU’s data and how it is used, serving as the interface between end-users and the analysts and data scientists within the Analytics team, as well as engineers and product managers on the Technology team. The Data Ops Intern will work as a data evangelist with internal ACLU staff and external vendors through resolving user issues, creating end-user documentation, and ensuring data hygiene for ACLU’s CRM and volunteer management systems, and other applications. This position provides an opportunity to learn and grow through a data centric role in a very fast paced non-profit, and provides opportunities to develop technical skills in data and analysis.

The internship can be full-time or part-time with weekly hours that are negotiable, and typically require a 10-12 week commitment.

 

ROLES AND RESPONSIBILITIES

Interns will have the opportunity to gain valuable experience by working alongside the Analytics team on the following:

  • Perform support tasks such as: triage data- and systems- related user requests and assign to appropriate resource(s); answer basic user questions about the ACLU’s data and systems, and work with users to shape their analytics questions; monitor tickets and follow up with end users to ensure project resolution
  • Perform basic data entry as required
  • Perform data hygiene tasks across applications and evangelize data hygiene with end users
  • Create and maintain end-user support documentation as required
  • Perform application testing and troubleshooting
  • Perform other tasks and special projects as assigned

 

DESIRED EXPERIENCE AND QUALIFICATIONS

This Internship is open to undergraduate students who will have completed their first semester of school before the internship commences or applicants with equivalent work experience.  Interns should have the following experience/ qualifications:

  • Working toward a bachelor’s degree or equivalent years of work experience
  • Attention to detail
  • Excellent communications skills and ability to work with both technical and non-technical staff
  • Experience with relational database(s) a plus
  • Experience working in user support a plus
  • Experience with Salesforce a plus
  • High proficiency in Microsoft Excel and Word required
  • Experience drafting communications for external stakeholders

 

HOW TO APPLY

Please send a cover letter, describing your interest in analytics and civil liberties, including any relevant life or work experience gained before or during college; a resume; and a list of three references to hrjobsDATA@aclu.org. Reference [Analytics Fall 2018 Undergraduate Internship/W] in the subject line. Please note that this is not the general ACLU applicant email address. This email address is specific to Analytics postings. In order to ensure your application is received please make certain it is sent to the correct e-mail address.

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