A savvy, accomplished, bilingual IT Manager highly regarded for managing complex IT environments and developing successful technical solutions for high-profile organizations. Sought for skill in information systems, technology office management, and project management. Known for significant expertise in the analysis, design & development of computer applications for mainframe, midrange and microcomputer platform efforts. Recognized as adept in providing effective leadership and training, with an extensive background in public speaking and higher education. An out-of-the-box thinker with superior technical knowledge and the capacity to solve complex IT issues. Exceptional academic qualifications, including candidacy for a Doctor of Business Administration from Ana G. Méndez University.
SELECTED HIGHLIGHTS
Generated outstanding technical solutions by assembling staff, vendor and service resources to evaluate, design, test, install and maintain hardware, applications, and software.
Led the efforts to define, analyze and implement crucial technical and functional improvements.
Improved methods to manage the process of establishing the scope of projects, business and technology analysis, development and testing requirements throughout system development lifecycle.
Aligned with clients and users on tough technical problems demonstrating service scalability, applications enhanced performance, 24x7 availability, and exceptional support.
Delivered several high-profile projects simultaneously.